I placed an order on 22/3/23, received the product today (31/3/23). I tried connecting the supplied adapter. The machine does not display any status lights. I measured 1.5v (12v spec) so I replaced my adapter. So i open my pc's wifi to search wifi but can't find device name. So I switched to wired lan but still no ip assigned from the device. How can I fix this problem?

I placed an order on 22/3/23, received the product today (31/3/23). I tried connecting the supplied adapter. The machine does not display any status lights. I measured 1.5v (12v spec) so I replaced my adapter. So i open my pc's wifi to search wifi but can't find device name. So I switched to wired lan but still no ip assigned from the device. How can I fix this problem?

I placed an order on 22/3/23, received the product today (31/3/23). I tried connecting the supplied adapter. The machine does not display any status lights. I measured 1.5v (12v spec) so I replaced my adapter. So i open my pc's wifi to search wifi but can't find device name. So I switched to wired lan but still no ip assigned from the device. How can I fix this problem?

同以上问题

1. HF2211 STA模式，并配置与 无线路由器A相连， IP为 192.168.31.26 2. PC电脑，也与无线路由器A相连，IP为 192.168.31.244 3. PLC通过Ethernet与 HF2211的RJ45相连； 怎么配置 HF2211的RJ45(LAN口的IP）才能保证 PLC 通过 LAN口 与 PC电脑相通 ？

我公司的智能网关产品使用了贵公司的HF-LPD100模块，最近测试发现，模块不定时出现“system wdt occurred !”崩溃，刷了最新固件，问题依旧。沟通了代理商无果，网关已大批量出货，影响比较大，希望能得到贵公司技术支持，谢谢！